IT Department
IT Department
AAD IT help in one place — passwords, classroom AV, Zoom, VT policies, and how to reach support.
AAD IT supports faculty and staff in the College of Architecture, Arts, and Design. Start here to find the right guide or get help.
Accounts & passwords
Section titled “Accounts & passwords”- Getting Started (Faculty/Staff) — your first-week checklist for VT accounts and tools.
- VT Passwords and You — change, reset, or view your PID, Hokies, and network passwords.
- Improving Online Account Management — how VT’s accounts fit together today.
Classrooms & meetings
Section titled “Classrooms & meetings”- Classroom AV — room-by-room capabilities and how to run a Zoom Room.
- Getting Started with Zoom — set up Zoom on your own PC or Mac.
- Dean’s Conference Room — run a Zoom meeting in the DCR.
Access & policy
Section titled “Access & policy”- Local Admin Rights — request admin access for an AAD machine.
- VT Acceptable Usage Policy — your responsibilities on VT systems.
- VT IT Policies & Standards — where to find university IT policy.
Can’t find it?
Section titled “Can’t find it?”Some services — like application-specific logins — are outside what AAD IT can reset, but we’re happy to point you the right way. Open a ticket or email aadithelp@vt.edu.