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Training catalog

Every course on the ITSO LinkedIn Learning list, plus AAD IT's AI picks, with what each one teaches, who it is for, and how long it takes.

Content owner: Rick Craig

Change path: Send corrections, broken links, or owner updates to AAD IT through 4Help.

Sign in through linkedinlearning.vt.edu first; the steps are on the where to start page. Sections follow the ITSO list. Each card keeps the label, level, and audience tag ITSO shows so you can match it to their page. “Time,” “Level,” and “Released” are what the LinkedIn Learning page shows. “Publisher says” paraphrases the course page. The rest is AAD IT’s opinion.

How we chose the picks and wrote the take-it and skip-it lines: newer wins when two courses cover the same ground; the audience comes from the lesson list, not from the ITSO tag; one pick per need, with the overlap listed as alternatives; a short course that covers what the college needs beats a long survey; the tools a course names have to still exist; learner ratings only break ties. The lines say who at AAD gets something out of the hour and who does not. They are our opinion, and we will change them when someone tells us we are wrong.

Eleven ITSO links land on the same page as another link or on a renamed course; those are noted. Nine links go to courses LinkedIn has archived: the pages still open from the direct link but are gone from search. They are marked “Archived” and are generally not worth your time.

Who are you
Time
Topic

Showing 51 of 60 courses

Awareness Training 10 courses

For everyone. Phishing, passwords, devices, and the habits that keep your accounts yours.

EveryoneArchived

Avoiding Phishing Scams

8m · General · Released 6/1/2021

a short course on recognizing the signs of a phishing email.

One eight-minute video. Skip it and take "Cybersecurity Awareness: Phishing Attacks" below, which is current and covers the same ground plus voice, text, and AI-written phishing.

Details

Archived. ITSO label "Avoid Phishing Scams" · Introductory · For All employees

Time
8m · Level: General · Released: 6/1/2021 · Instructor: Jess Stratton

Open the course Awareness Training

Everyone

Cybersecurity Awareness: Cybersecurity Terminology

48m · Beginner · Released 9/1/2022

people, process, and technology; threat actors; technical controls; risks that target people. Sixteen lessons of two to four minutes.

Take it if you want to understand the annual security memo. Skip it if you already know what a threat actor is.

Details

ITSO label "Cybersecurity Terminology" · Introductory · For All employees

Publisher says
builds your security vocabulary so you can follow what the security team is talking about.
For
anyone who sits in meetings where security comes up and wants the words.
Assumes
nothing.
Time
48m · Level: Beginner · Released: 9/1/2022 · Instructor: Lauren Zink

Open the course Awareness Training

EveryoneFacultyStart here

Cybersecurity at Work (2025)

1h 6m · Beginner · Released 6/28/2023

social engineering (email, social media, counterfeit apps, voice phishing), public and home Wi-Fi, VPN, passwords and breaches, MFA, updates, malware and ransomware…

Take it first. The title says 2025; the page's release date is 2023 and it lists no update date.

Details

ITSO label "Cybersecurity at Work" · Introductory · For All employees

Publisher says
the most common workplace security threats and what you can do about them, in scenarios.
Teaches
social engineering (email, social media, counterfeit apps, voice phishing), public and home Wi-Fi, VPN, passwords and breaches, MFA, updates, malware and ransomware, office and laptop physical security, mobile attacks, data types. 26 lessons.
For
every faculty and staff member.
Assumes
nothing.
Time
1h 6m · Level: Beginner · Released: 6/28/2023 · Instructor: Caroline Wong
Redirect note
the ITSO link redirects to this page.

Open the course Awareness Training

Everyone

Cybersecurity Awareness: IoT Devices

56m · Beginner · Released 10/3/2023

what counts as IoT, how devices communicate, benefits and risks, strong passwords, network segmentation, Wi-Fi security, firmware patching.

Take it if you run smart displays, cameras, printers, or lab gear on a network you care about. Skip it if you only use a laptop and a phone.

Details

ITSO label "Internet of Things" · Introductory · For All employees

Publisher says
identify, manage, and secure the connected devices in your life.
For
anyone with smart devices at home or in a studio, lab, or office.
Assumes
nothing.
Time
56m · Level: Beginner · Released: 10/3/2023 · Instructor: Racheal Popoola
Redirect note
the ITSO link redirects to a renamed page.

Open the course Awareness Training

EveryoneStart here

Cybersecurity Awareness: Phishing Attacks

1h 10m · Beginner · Released 12/12/2024

why phishing works on people, common indicators, real examples, voice and text and social-media phishing, targeted phishing, how AI changes phishing, simulations, what to…

Take it. Pair with our Report Phishing in Outlook guide for the VT-specific part.

Details

ITSO label "Phishing Attacks" · Introductory · For All employees

Publisher says
identify, defend against, and recover from phishing.
Teaches
why phishing works on people, common indicators, real examples, voice and text and social-media phishing, targeted phishing, how AI changes phishing, simulations, what to do at work and at home after you fall for one.
For
everyone. The single most useful hour on this page for a non-technical reader.
Assumes
nothing.
Time
1h 10m · Level: Beginner · Released: 12/12/2024 · Instructor: Stephanie Ihezukwu
Redirect note
the ITSO link redirects to a newer edition.

Open the course Awareness Training

EveryoneIT supportStart here

Learning Computer Security and Internet Safety

1h 1m · General · Released 11/21/2024

automatic updates, Windows security and privacy settings, password managers, app permissions, judging credibility, phishing, public Wi-Fi, two-factor, site privacy…

Take it if you want a checklist for your own machine. ITSO lists it twice, once as Foundational and once as Advanced for IT professionals; it is a beginner course either way.

Details

ITSO labels "Foundational Security" (Foundational · For All employees) and "Internet Safety" (Advanced · For IT Professional; Elevated Access Roles)

Publisher says
a beginner's guide to securing your computer and protecting your privacy online.
Teaches
automatic updates, Windows security and privacy settings, password managers, app permissions, judging credibility, phishing, public Wi-Fi, two-factor, site privacy settings, tracking cookies, removing contact info from forwarded mail, sensitive data in photos.
For
anyone responsible for their own computer. Windows-centric for the settings lessons.
Assumes
nothing.
Time
1h 1m · Level: General · Released: 11/21/2024 · Instructor: Jess Stratton
Redirect note
both ITSO links redirect to a newer edition.

Open the course Awareness Training

Everyone

Cybersecurity Awareness: Ransomware (2023)

24m · Beginner · Released 8/29/2023

elements of a ransomware attack, why criminals prefer it, well-known cases, how attacks evolved, recovering, preventing, security hygiene.

Take it if you want to understand the one malware type that makes the news. Note: ITSO's link is labeled "Malware" and pointed at a malware-explained course; LinkedIn now redirects it to this ransomware course. The course the label suggests is Cybersecurity Awareness: Malware (33m · Beginner · Released 5/14/2024, same instructor as the phishing course), which the ITSO list does not link. Take that one for general malware coverage.

Details

ITSO label "Malware" · Foundational · For All employees

Publisher says
what ransomware is, its impact on businesses, and how to defend against it.
For
anyone; short enough for a lunch break.
Assumes
nothing.
Time
24m · Level: Beginner · Released: 8/29/2023 · Instructor: Nicole Dove

Open the course Awareness Training

EveryoneArchived

Security Tips: Browsing the Web

56m · Beginner · Released 11/12/2021

DNS, URLs, HTTPS and certificates, malicious URLs, DNS hijacking, trackers, browser extensions, keyword squatting.

Details

Archived. ITSO label "Safe Browsing Practices" · Foundational · For All employees

Publisher says
how the web works and the threats you meet while browsing.
Time
56m · Level: Beginner · Released: 11/12/2021 · Instructor: Scott Simpson

Archived and removed from search. No direct successor exists. "Learning Computer Security and Internet Safety" above is current and covers the practical side, and the same instructor's Securing Your Home Office (50m · Beginner · Released 9/10/2024) is the current short course for working from home.

Open the course Awareness Training

EveryoneArchived

Security Tips

3h 43m · General · Released 10/1/2018

51 short tips, from password managers and two-factor to travel security, ransomware, and what to do if your information is compromised.

Details

Archived. ITSO label "Security Tips Compilation" · Foundational · For All employees

Publisher says
practical security tips for anyone, no technical background needed.
Time
3h 43m · Level: General · Released: 10/1/2018 · Instructor: Scott Simpson

Archived. Too long and too old to recommend as a whole; individual tips are fine if you already have the link. No successor compilation exists; the instructor's current course is Securing Your Home Office (50m · Beginner · Released 9/10/2024).

Open the course Awareness Training

Everyone

Cybersecurity Awareness: Social Engineering

55m · Beginner · Released 10/3/2023

influence and decision-making, phishing, pretexting, vishing, baiting, tailgating and shoulder surfing, then organizational safeguards (training, passwords, patches, spam…

Take it if you want the attacks that do not arrive by email. Skip it if you took Cybersecurity at Work and only need the basics.

Details

ITSO label "Social Engineering" · Foundational · For All employees

Publisher says
recognize and stop the most common social engineering attacks; written for security teams and professionals.
Teaches
influence and decision-making, phishing, pretexting, vishing, baiting, tailgating and shoulder surfing, then organizational safeguards (training, passwords, patches, spam filters, sandboxing, policies) and testing (simulations, penetration tests).
For
staff who manage a front desk, a mailbox, or physical access; anyone who writes local procedures.
Assumes
nothing technical.
Time
55m · Level: Beginner · Released: 10/3/2023 · Instructor: Stephanie Ihezukwu
Redirect note
the ITSO link redirects to a newer edition.

Open the course Awareness Training

Cloud Training 2 courses

Storage, Microsoft 365, Google Workspace, and staying safe in them.

EveryoneIT support

Introduction to Cloud Computing for IT Pros

1h 47m · Beginner · Released 6/7/2024

cloud components and services, the three main scenarios, security risks, cloud storage, Google Workspace, Microsoft 365, OneDrive, iCloud, Box, Teams, Google Docs…

Take it if you are new to supporting Microsoft 365 and Google Workspace side by side. ITSO tags it Advanced; the page calls it Beginner, and the content agrees with the page.

Details

ITSO label "Cloud Computing" · Advanced · For IT Professional

Publisher says
the essentials of cloud computing for IT pros: benefits, considerations, tools, services.
Teaches
cloud components and services, the three main scenarios, security risks, cloud storage, Google Workspace, Microsoft 365, OneDrive, iCloud, Box, Teams, Google Docs, migration planning, performance, emerging services.
For
IT staff who support people using the tools above, which at VT is everyone.
Assumes
general IT literacy.
Time
1h 47m · Level: Beginner · Released: 6/7/2024 · Instructor: David Rivers
Redirect note
the ITSO link redirects to a newer edition.

Open the course Cloud Training

IT support

Cybersecurity Awareness: Cloud Security

37m · Beginner · Released 7/29/2025

cloud terminology, top threats, AI in cyber threats, privacy in the cloud, workplace and home practices, travel, zero trust in daily life, compliance.

Take it if you want the everyday version of cloud security. Skip it if you wanted how to configure cloud services; nothing here does that.

Details

ITSO labels "Cloud Security" (Advanced · For IT Professional; IT Security Professional) and "Cloud Security" (Advanced · For IT Professional; IT Security Professional; Elevated Access Roles)

Publisher says
protect your data and devices with basic cloud security practices for work, home, and travel.
For
anyone; despite the ITSO tags this is an awareness course, not an admin course.
Assumes
nothing.
Time
37m · Level: Beginner · Released: 7/29/2025 · Instructor: Dominique West
Redirect note
both ITSO "Cloud Security" links now land on this one page.

Open the course Cloud Training

Data Training 5 courses

For data stewards, custodians, and anyone who handles student or personnel records.

Data roles

Learning Data Governance

1h 25m · Intermediate · Released 8/31/2021

what data governance is, principles, focus areas, modeling, ownership, roles, process design, data catalogs, policies, knowledge graphs, AI, IoT, compliance and privacy…

Take it if you were just handed a data steward role. Skip it if you want hands-on classification; that is the Bhajaria course below.

Details

ITSO label "Data Governance" · Introductory · For Data Steward; Data Trustee; Data Governance Members; Data Custodian

Publisher says
why data governance helps every organization succeed in the era of big data.
Teaches
what data governance is, principles, focus areas, modeling, ownership, roles, process design, data catalogs, policies, knowledge graphs, AI, IoT, compliance and privacy, managing and measuring a program, the chief data officer.
For
people named as data stewards or custodians for a system.
Assumes
comfort with organizational process; no tools.
Time
1h 25m · Level: Intermediate · Released: 8/31/2021 · Instructor: Jonathan Reichental

Open the course Data Training

ManagersData roles

Data Strategy

45m · Advanced · Released 12/17/2021

building blocks of a data strategy, the six Vs, governance as the way to scale, the chief data officer, data literacy, warehouses to lakes to lakehouses, relationship to…

Take it if you own a unit's data direction. Skip it otherwise; it is strategy talk, not practice.

Details

ITSO label "Data Strategy" · Introductory · For Data Steward; Data Trustee; Leadership; Data Governance Members; Data Custodian

Publisher says
how leaders should approach gathering, using, and deploying data to meet business goals.
Teaches
building blocks of a data strategy, the six Vs, governance as the way to scale, the chief data officer, data literacy, warehouses to lakes to lakehouses, relationship to IT and digital strategy, a data-driven operating model.
For
leaders setting direction, not stewards doing the work.
Assumes
management context.
Time
45m · Level: Advanced · Released: 12/17/2021 · Instructor: Peter High

Open the course Data Training

Data roles

Privacy, Governance, and Compliance: Data Classification and Inventory

1h 19m · Intermediate · Released 3/10/2023

privacy law and regulation, classification and why it reduces risk, shaping the process, challenges and solutions, data inventory, implementation, architecture, metadata…

Take it if you must classify data for a risk assessment. Note: ITSO's "Data Privacy" link is a deep link into a lesson of this same course, not a separate course. A 2025 sequel by the same instructor, "Privacy and Compliance in the Age of GenAI," adds the AI angle (see the AI section).

Details

ITSO labels "Data Classification and Inventory" (Foundational · For Data Steward; Data Custodian) and "Data Privacy" (Advanced · For Data Steward; Data Trustee; Data Custodian)

Publisher says
set up data governance by building a classification process and automating data inventory.
Teaches
privacy law and regulation, classification and why it reduces risk, shaping the process, challenges and solutions, data inventory, implementation, architecture, metadata, use cases, lessons from practice.
For
stewards and custodians who need to label data and know where it lives.
Assumes
you have a real system to classify.
Time
1h 19m · Level: Intermediate · Released: 3/10/2023 · Instructor: Nishant Bhajaria

Open the course Data Training

Data rolesStart here

Data Steward Foundations

1h 55m · Beginner · Released 7/23/2021

steward roles and qualities, data quality, security goals, access control (ACLs, role-based), the data lifecycle, generative AI, privacy programs and principles…

Take it if you are a steward or you supervise people who touch protected records; the FERPA lesson alone is worth it. Skip it if you want the strategy view.

Details

ITSO label "Data Steward Foundations" · Foundational · For Data Steward; Data Trustee; Data Custodian

Publisher says
how stewardship programs build value by ensuring quality, protecting integrity, and keeping security and compliance.
Teaches
steward roles and qualities, data quality, security goals, access control (ACLs, role-based), the data lifecycle, generative AI, privacy programs and principles, anonymization, and the regulations, with separate lessons on HIPAA and FERPA.
For
anyone who handles student or personnel records and wants the whole picture.
Assumes
nothing.
Time
1h 55m · Level: Beginner · Released: 7/23/2021 · Instructor: Mike Chapple

Open the course Data Training

Data roles

Global Data Stewardship

1h 49m · Intermediate · Released 5/4/2023

data and datafication, the steward canvas, defining data demand and supply, the societal and business case for reuse, collaboration models, governance frameworks, sharing…

Skip it unless you run a data-sharing program. It is not about being a steward of a university system.

Details

ITSO label "Data Stewardship" · Foundational · For Data Steward; Data Trustee; Data Custodian

Publisher says
develop and manage data collaboration and reuse initiatives as a responsible global data steward.
Teaches
data and datafication, the steward canvas, defining data demand and supply, the societal and business case for reuse, collaboration models, governance frameworks, sharing agreements, infrastructure, measuring and sunsetting initiatives.
For
people running data-sharing programs or research collaboratives.
Assumes
research or policy context.
Time
1h 49m · Level: Intermediate · Released: 5/4/2023 · Instructor: Stefaan Verhulst

Open the course Data Training

Development Training 6 courses

For anyone who writes code that faces users.

DevelopersStart here

Ten Security Tips for Developers

37m · Intermediate · Released 12/7/2022

don't trust the user, validate and sanitize, limit privileges, encrypt everything, don't trust yourself, public vs private data, field verification, authenticate every…

Take it as the first developer course. Short, and every lesson is a habit.

Details

ITSO label "Secure Application Development" · Introductory · For Application Developer; IT Security Professional

Publisher says
ten security insights every developer needs to build applications that protect the app and the user.
Teaches
don't trust the user, validate and sanitize, limit privileges, encrypt everything, don't trust yourself, public vs private data, field verification, authenticate every interaction, console leaks, assume you will be breached.
For
anyone who writes code that faces users, including scripts and small web apps.
Assumes
you write code.
Time
37m · Level: Intermediate · Released: 12/7/2022 · Instructor: Morten Rand-Hendriksen

Open the course Development Training

DevelopersStart here

Cybersecurity Foundations: Application Security

46m · Beginner · Released 6/23/2023

improper authentication and authorization, insecure direct object references, cross-site scripting, cross-site request forgery, information disclosure, open redirect…

Take it second, after Ten Security Tips. Then take the OWASP Top 10.

Details

ITSO label "Secure Application Development" · Foundational · For Application Developer; IT Security Professional

Publisher says
the most recent and common vulnerabilities and how to defend applications against them; aimed at people new to security.
Teaches
improper authentication and authorization, insecure direct object references, cross-site scripting, cross-site request forgery, information disclosure, open redirect, business logic errors, web application firewalls, DevSecOps, practice platforms.
For
web developers, including PHP/Laravel and JavaScript work.
Assumes
you have built a web app.
Time
46m · Level: Beginner · Released: 6/23/2023 · Instructor: Emmanuel Chebukati

Open the course Development Training

IT supportDevelopers

Dynamic Application Security Testing

3h 24m · Intermediate · Released 2/22/2023

positive and negative testing, SQA metrics, the OWASP Testing Guide, manual vs automated, scanning vs pen testing, testing in production and not, OSINT, web proxies…

Take it if you want to test, not just read. Skip it if you have not taken the foundations course; it assumes you know the vulnerabilities.

Details

ITSO label "Application Security" · Advanced · For Application Developer; IT Security Professional

Publisher says
embed security testing in the development lifecycle using scanning, penetration testing, and vulnerability testing; demos of OWASP ZAP and Burp Suite.
Teaches
positive and negative testing, SQA metrics, the OWASP Testing Guide, manual vs automated, scanning vs pen testing, testing in production and not, OSINT, web proxies, scoping a pen test, WAFs and SIEMs, purple teaming, Kali Linux, and a lesson per item of the 2021 OWASP Top Ten.
For
developers or IT staff who will actually run ZAP or Burp against their own apps.
Assumes
the two courses above, plus comfort with a terminal.
Time
3h 24m · Level: Intermediate · Released: 2/22/2023 · Instructor: Jerod Brennen
Redirect note
the ITSO link redirects to a renamed page.

Open the course Development Training

DevelopersArchived

DevSecOps: Automated Security Testing

1h 35m · Beginner + Intermediate · Released 3/29/2018

set up automated security testing in CI/CD pipelines, with hands-on open-source tools.

Details

Archived. ITSO label "Application Security Automation" · Advanced · For Application Developer; IT Security Professional

Time
1h 35m · Level: Beginner + Intermediate · Released: 3/29/2018 · Instructor: James Wickett

Archived, and the tooling (Gauntlt) is 2018-era. Take "Application Security in DevSecOps" below instead. If you want the shorter conceptual version first, the same instructor's DevOps Foundations: DevSecOps (1h 2m · Beginner · Released 8/13/2025) is current; for a full testing course, Security Testing Essential Training (4h 20m · Intermediate · Released 7/30/2025) is the same instructor as Dynamic Application Security Testing.

Open the course Development Training

Developers

Application Security in DevSecOps

1h 37m · Intermediate · Released 1/27/2025

what DevSecOps is, pipelines, then one lesson each on continuous static, dynamic, interactive, secret, dependency, container, infrastructure-as-code, and runtime…

Take it if your app deploys through a pipeline and nothing in it scans for secrets or dependencies yet.

Details

ITSO label "DevOpsSec" · Advanced · For Application Developer; IT Security Professional

Publisher says
build a continuous application security process that fits DevOps.
Teaches
what DevSecOps is, pipelines, then one lesson each on continuous static, dynamic, interactive, secret, dependency, container, infrastructure-as-code, and runtime scanning, AI application security, managing results, metrics, and a build-your-toolkit challenge.
For
anyone maintaining a CI pipeline for a real app.
Assumes
you have a pipeline.
Time
1h 37m · Level: Intermediate · Released: 1/27/2025 · Instructor: Tim Chase
Redirect note
the ITSO link redirects to a newer edition.

Open the course Development Training

DevelopersStart here

Learning the OWASP Top 10

35m · Beginner · Released 12/6/2021

broken access control, cryptographic failures, injection, insecure design, misconfiguration, vulnerable components, authentication failures, integrity failures, logging…

Take it. ITSO's safeguard pages point at the OWASP Top Ten as the reference list; this is the 35-minute tour of it. It is the 2021 list; OWASP has since published a newer edition, so check owasp.org for changes.

Details

ITSO label "OWASP Top 10" · Advanced · For Application Developer; IT Security Professional

Publisher says
an overview of the 2021 OWASP Top 10, with prevalence and impact for each.
Teaches
broken access control, cryptographic failures, injection, insecure design, misconfiguration, vulnerable components, authentication failures, integrity failures, logging failures, server-side request forgery.
For
developers and anyone who reviews their code.
Assumes
web development basics.
Time
35m · Level: Beginner · Released: 12/6/2021 · Instructor: Caroline Wong

Open the course Development Training

IT Security Training 11 courses

For AAD IT and anyone with admin rights: systems, networks, frameworks, threat modeling.

EveryoneIT supportStart here

IT Security Foundations: Core Concepts

1h 52m · Beginner · Released 11/22/2022

securing a system, managing and analyzing risk, scams, IoT, malware types, ransomware, defending the OS, backdoors and zero-days, cloud resources, secure connections…

Take it as the IT baseline. ITSO lists it under two labels; both land here. Note the label "Foundational Security" is also used for a different course under Awareness Training.

Details

ITSO labels "Foundational Security" (Introductory · For All employees) and "IT Security Foundations" (Introductory · For IT Professional; IT Security Professional; Elevated Access Roles)

Publisher says
the core concepts of operating system and network-level security.
Teaches
securing a system, managing and analyzing risk, scams, IoT, malware types, ransomware, defending the OS, backdoors and zero-days, cloud resources, secure connections, cookies, browser privacy, Wi-Fi, mobile, confidentiality and integrity, cryptography, email security.
For
IT support staff and anyone with admin rights.
Assumes
you use computers for a living.
Time
1h 52m · Level: Beginner · Released: 11/22/2022 · Instructor: Lisa Bock
Redirect note
the "Foundational Security" link redirects to this page.

Open the course IT Security Training

IT supportStart here

IT Security Foundations: Operating System Security

2h 4m · Beginner · Released 4/29/2022

Windows architecture, NTFS, folder access, runas, UAC, macOS protection, Linux file system and malware, authentication (passwords, smart cards, biometrics, MFA)…

Take it after Core Concepts. The macOS chapter is short; this is not a Mac admin course.

Details

ITSO label "Operating System Security" · Foundational · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
secure Windows, macOS, or Linux against attacks.
Teaches
Windows architecture, NTFS, folder access, runas, UAC, macOS protection, Linux file system and malware, authentication (passwords, smart cards, biometrics, MFA), firewalls, browser lockdown, hardening, protocols, email and spam, PTR records, symmetric and asymmetric encryption, hashes, PKI.
For
IT support staff who image, configure, and troubleshoot machines.
Assumes
Core Concepts, or equivalent.
Time
2h 4m · Level: Beginner · Released: 4/29/2022 · Instructor: Lisa Bock
Redirect note
the ITSO link redirects to a newer edition.

Open the course IT Security Training

IT support

Leveraging Security Metrics in Your Organization

46m · Intermediate · Released 6/30/2021

why security is hard to measure, defining success, program maturity, the executive, business, and technical mindsets, risk management objectives, example metrics…

Take it if you write the security slide for the annual report. Skip it otherwise.

Details

ITSO label "Security Metrics" · Foundational · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
the basics of cybersecurity metrics and how to use them to communicate the value of security work.
Teaches
why security is hard to measure, defining success, program maturity, the executive, business, and technical mindsets, risk management objectives, example metrics (internal vs external detection, security NPS, fixes within SLA).
For
whoever reports on security to a dean or director.
Assumes
you run or report on a security program.
Time
46m · Level: Intermediate · Released: 6/30/2021 · Instructor: Caroline Wong
Redirect note
the ITSO link redirects to a renamed page.

Open the course IT Security Training

IT support

Securing the IoT: Privacy

1h 19m · Beginner · Released 8/21/2023

IoT data collection, spying and eavesdropping risks, government and law-enforcement use, IoT and AI, PCI DSS, HIPAA, COBIT, the need for standards, legislation, NIST and…

Take it if you are asked whether a smart device is safe to put on the network. Skip it if you want the consumer version; that is the awareness IoT course.

Details

ITSO label "Internet of Things" · Foundational · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
the IoT devices that put privacy at risk, and how standards, regulations, and device selection help.
Teaches
IoT data collection, spying and eavesdropping risks, government and law-enforcement use, IoT and AI, PCI DSS, HIPAA, COBIT, the need for standards, legislation, NIST and OWASP resources, protocols, blockchains and PUFs, keeping devices secure.
For
IT staff choosing or approving connected devices for labs, studios, and classrooms.
Assumes
Core Concepts or equivalent.
Time
1h 19m · Level: Beginner · Released: 8/21/2023 · Instructor: Lisa Bock
Redirect note
the ITSO link redirects to a newer edition.

Open the course IT Security Training

IT supportArchived

Ethical Hacking: Social Engineering

1h 33m · Intermediate · Released 8/26/2016

understand who social engineers target and how attacks are orchestrated; maps to the Certified Ethical Hacker exam.

Details

Archived. ITSO label "Social Engineering" · Foundational · For IT Professional; IT Security Professional

Time
1h 33m · Level: Intermediate · Released: 8/26/2016 · Instructor: Lisa Bock

Archived and from 2016, and no newer edition was found. Take "Cybersecurity Awareness: Social Engineering" above instead.

Open the course IT Security Training

IT supportArchived

Introduction to IT Architecture (2020)

1h 59m · Beginner · Released 12/14/2020

the fundamentals of IT architecture and the challenges organizations face using IT to meet business goals.

Details

Archived. ITSO label "IT Architecture" · Advanced · For IT Professional; IT Security Professional

Time
1h 59m · Level: Beginner · Released: 12/14/2020 · Instructor: Ed Liberman

Archived. The ITSO link redirects to the 2020 edition, which LinkedIn has since removed from search. A new edition exists: Introduction to IT Architecture (1h 54m · Beginner · Released 12/5/2024, David Pultorak). Take that one instead if you want an enterprise-architecture overview.

Open the course IT Security Training

IT support

IT Security Foundations: Network Security

2h 43m · Beginner · Released 9/22/2022

firewalls, advanced network devices, honeypots, VLANs, server and domain isolation, NAT, perimeter networks, cloud and virtualization, attack methods (passwords…

Take it if networking is part of your job. Skip it if you only support endpoints.

Details

ITSO label "Network Security" · Advanced · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
secure an organization's network and keep interconnected systems and data safe.
Teaches
firewalls, advanced network devices, honeypots, VLANs, server and domain isolation, NAT, perimeter networks, cloud and virtualization, attack methods (passwords, sniffing, spoofing, ARP poisoning), antivirus, DNS, IPsec, DHCP, VPN, baselines, least privilege, access control, physical security.
For
IT staff who touch switches, VLANs, or firewalls, or who want to understand what Network Infrastructure and Services does.
Assumes
Core Concepts, plus basic networking.
Time
2h 43m · Level: Beginner · Released: 9/22/2022 · Instructor: Lisa Bock
Redirect note
the ITSO link redirects to a newer edition.

Open the course IT Security Training

IT support

Security Frameworks Fundamentals

1h 16m · Beginner · Released 3/24/2023

who uses frameworks and why, domain-specific, maturity, privacy, and regulatory frameworks, risk assessment, PCI DSS, CIS Controls, NIST 800-53, ISO 27001/2, how they…

Take it if the words "CIS Controls" or "IG2" show up in your inbox. VT's Minimum Security Standard is written against CIS, and this explains what that means. Skip it if you never see an assessment.

Details

ITSO label "Security Frameworks" · Advanced · For IT Professional; IT Security Professional

Publisher says
an introduction to multiple security frameworks and how to bring standardization to your practice.
Teaches
who uses frameworks and why, domain-specific, maturity, privacy, and regulatory frameworks, risk assessment, PCI DSS, CIS Controls, NIST 800-53, ISO 27001/2, how they compare and map, choosing one, control families, the core security set.
For
anyone who has to answer a risk assessment written against a framework.
Assumes
general IT background.
Time
1h 16m · Level: Beginner · Released: 3/24/2023 · Instructor: Mandy Huth
Redirect note
the ITSO link redirects to a renamed page.

Open the course IT Security Training

IT support

Building and Managing a Cybersecurity Program

1h 44m · Intermediate · Released 4/27/2023

information security vs cybersecurity vs resilience, risk management, customer expectations, compliance, executive support, program functions, roles, building a team…

Take it if you are building the unit's security program from a risk register outward. Skip it if someone else owns that.

Details

ITSO label "Information Security Program" · Advanced · For IT Professional; IT Security Professional

Publisher says
design a pragmatic cybersecurity program, set goals, manage the team, and demonstrate compliance and progress; first of a two-part series.
Teaches
information security vs cybersecurity vs resilience, risk management, customer expectations, compliance, executive support, program functions, roles, building a team, management and leadership, sources of controls, program design, communicating with executives, stakeholders, and auditors, an annual program.
For
whoever owns security for a unit.
Assumes
you already run IT for a group.
Time
1h 44m · Level: Intermediate · Released: 4/27/2023 · Instructor: Kip Boyle
Redirect note
the ITSO link redirects to a renamed page.

Open the course IT Security Training

IT supportDevelopers

Learning Threat Modeling for Security Professionals

46m · Beginner · Released 1/2/2019

why threat model, what are we working on, what can go wrong, what will we do, did we do a good job, then spoofing, tampering, repudiation, information disclosure, denial…

Take it before you design your next app or integration. Old, but the method has not changed, and the instructor wrote the standard book on it.

Details

ITSO label "Threat Modeling" · Advanced · For IT Professional; IT Security Professional

Publisher says
the four-question framework and STRIDE for finding what can go wrong and what to do about it.
Teaches
why threat model, what are we working on, what can go wrong, what will we do, did we do a good job, then spoofing, tampering, repudiation, information disclosure, denial of service, elevation of privilege, and expansion of authority, using a billing-system case study.
For
developers and IT staff designing anything new. Not only for "security professionals."
Assumes
you can read a system diagram.
Time
46m · Level: Beginner · Released: 1/2/2019 · Instructor: Adam Shostack

Open the course IT Security Training

IT support

Practical Cybersecurity for IT Professionals

2h 57m · Beginner · Released 5/4/2022

the cyber kill chain, attack types, Microsoft Defender, Windows Firewall, Linux iptables, Nmap, netcat, a honeypot, Nessus scanning, web application testing, network…

Take it if you learn by doing. Skip it if you have no test machine to try the tools on; do not run scans against university systems you do not own.

Details

ITSO label "Cybersecurity for IT Professionals" · Advanced · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
the basics of cybersecurity and network testing through hands-on demonstrations.
Teaches
the cyber kill chain, attack types, Microsoft Defender, Windows Firewall, Linux iptables, Nmap, netcat, a honeypot, Nessus scanning, web application testing, network protocols, and an AI security chapter.
For
IT support staff who want to run the tools, not just know the names.
Assumes
comfortable at a Windows and Linux command line.
Time
2h 57m · Level: Beginner · Released: 5/4/2022 · Instructor: Malcolm Shore
Redirect note
the ITSO link redirects to a renamed page.

Open the course IT Security Training

IT Leadership Training 5 courses

For directors and managers: risk, cloud decisions, programs, and the service desk.

ManagersStart here

Cybersecurity for Executives

1h 24m · Beginner · Released 8/22/2022

why you are a target, organized crime and cyber war examples, insider threat, "germ theory" security hygiene, where to get IT support, phishing, malicious code, identity…

Take it if you lead a unit. It is the only course on the list written for a manager's decisions rather than a user's habits.

Details

ITSO label "Leadership" · Introductory · For Leadership

Publisher says
practical, plain-language cyber risk management for busy executives.
Teaches
why you are a target, organized crime and cyber war examples, insider threat, "germ theory" security hygiene, where to get IT support, phishing, malicious code, identity theft, financial cyber theft, and special topics (AI, deep fakes, reasonable cybersecurity, cyber insurance, cloud, IoT), each with an organizational response.
For
directors, chairs, and anyone who approves purchases or signs contracts.
Assumes
nothing technical.
Time
1h 24m · Level: Beginner · Released: 8/22/2022 · Instructor: Kip Boyle
Redirect note
the ITSO link redirects to a newer edition.

Open the course IT Leadership Training

ManagersArchived

Selling Security to Your Business Leaders

36m · General · Released 12/5/2018

the top security issues and how to get buy-in from leaders and clients.

Details

Archived. ITSO label "Organizational Improvement" · Introductory · For Management

Time
36m · Level: General · Released: 12/5/2018 · Instructor: Emmanuel Henri

Archived, and no successor was found. If you need to make the case for a security spend, "Leveraging Security Metrics" and "Cybersecurity for Executives" do it with current material.

Open the course IT Leadership Training

Managers

Cloud Computing for Business Leaders

27m · Intermediate · Released 2/3/2021

what cloud is, why move, spend and budgeting, security, product development, pricing, communicating the move, redefining roles, enabling teams, app rationalization…

Take it if a cloud migration decision is on your desk. Skip it otherwise; it is short and general.

Details

ITSO label "Cloud Computing for Leaders" · Introductory · For Management; Leadership

Publisher says
a strategic look at what moving to the cloud does to people, processes, and businesses.
Teaches
what cloud is, why move, spend and budgeting, security, product development, pricing, communicating the move, redefining roles, enabling teams, app rationalization, redefining processes.
For
managers approving a move from a local server or application to a hosted service.
Assumes
nothing technical.
Time
27m · Level: Intermediate · Released: 2/3/2021 · Instructor: Rashim Mogha

Open the course IT Leadership Training

DevelopersManagers

Program Management for IT Professionals

1h 48m · Intermediate · Released 4/8/2025

program vs project, the program manager's role and skills, business case, charter, priorities, metrics, methodologies, standards, stakeholders, team of teams, RACI, scope…

Take it if your projects keep colliding with each other. ITSO calls it project management; it is program management, one level up.

Details

ITSO label "IT Project Management" · Foundational · For Application Developer; IT Security Professional; Management; Leadership

Publisher says
manage a large program of related IT projects from planning to release.
Teaches
program vs project, the program manager's role and skills, business case, charter, priorities, metrics, methodologies, standards, stakeholders, team of teams, RACI, scope and budget changes, risks, kickoff, dashboards, interdependencies, leadership, closure. Uses an ERP upgrade as the running example.
For
anyone coordinating several related projects at once, such as a building refresh plus a classroom AV rollout.
Assumes
you have run a project.
Time
1h 48m · Level: Intermediate · Released: 4/8/2025 · Instructor: Kevin Miller
Redirect note
the ITSO link redirects to a newer edition.

Open the course IT Leadership Training

IT supportManagers

IT Service Desk: Service Management

1h 24m · Beginner · Released 12/2/2019

service management frameworks, key service desk practices, value creation, service level management, service catalogs, incident management, knowledge management, problem…

Take it if you want the vocabulary behind ServiceNow's incident, problem, and change forms. From 2019, but the practices are the same ones VT uses.

Details

ITSO label "Service Desk Management" · Foundational · For IT Professional; Management; Leadership

Publisher says
implement current service management practices so IT services stay customer-focused and process-driven.
Teaches
service management frameworks, key service desk practices, value creation, service level management, service catalogs, incident management, knowledge management, problem management, change management.
For
anyone who works a ticket queue or manages one.
Assumes
nothing.
Time
1h 24m · Level: Beginner · Released: 12/2/2019 · Instructor: HDI, Fancy Mills-Knebel

Open the course IT Leadership Training

Risk and Compliance Training 4 courses

Risk registers, policy context, and the framework alphabet.

ManagersStart here

IT and Cybersecurity Risk Management Essential Training

1h 52m · Beginner · Released 2/3/2022

IT risk, risk appetite and tolerance, types of risk, AI in IT, making a risk decision, small, medium, and large organizations, quantitative vs qualitative assessments…

Take it before your next risk assessment cycle. The register lesson and the controls lessons map directly to what ITSO asks units to do.

Details

ITSO label "Risk Management" · Introductory · For Management

Publisher says
a foundation in IT risk management and how to use limited resources against limitless risk.
Teaches
IT risk, risk appetite and tolerance, types of risk, AI in IT, making a risk decision, small, medium, and large organizations, quantitative vs qualitative assessments, culture, the minimum viable approach, performing an assessment, choosing a framework and a tool, acceptable risk, a risk register, techniques, choosing, implementing, operating, and validating controls.
For
anyone who fills out or responds to the university's unit risk register.
Assumes
management context; nothing technical.
Time
1h 52m · Level: Beginner · Released: 2/3/2022 · Instructor: Kip Boyle
Redirect note
the ITSO link redirects to a renamed page.

Open the course Risk and Compliance Training

EveryoneArchived

Security Tips: Protecting Sensitive Information

1h 39m · Intermediate · Released 5/20/2021

file metadata and integrity, secure deletion, permissions, shared-key and public-key encryption, Kleopatra and GPG Suite, BitLocker, FileVault, LUKS, VeraCrypt, secure…

Details

Archived. ITSO label "Sensitive Data" · Introductory · For All employees

Publisher says
protect and exchange sensitive information with encryption and other tools.
Teaches
file metadata and integrity, secure deletion, permissions, shared-key and public-key encryption, Kleopatra and GPG Suite, BitLocker, FileVault, LUKS, VeraCrypt, secure web connections, VPN, encrypted email, cloud storage.
Time
1h 39m · Level: Intermediate · Released: 5/20/2021 · Instructor: Scott Simpson

Archived, and no successor was found. The encryption tool walkthroughs are still accurate for the tools named, but LinkedIn has pulled it from search. If you need to know how to encrypt a file or disk at VT, ask AAD IT; the VT-supported path may differ from what this course shows.

Open the course Risk and Compliance Training

IT supportManagersStart here

Cybersecurity: Key Policies and Resources

41m · Beginner · Released 8/1/2023

the origins of the internet, market incentives, the user's role, who does what in the US federal government, privacy and consumer protection, contacting law enforcement…

Take it for the big picture. Skip it if you want VT policy; that is at security.vt.edu and policies.vt.edu, not in this course.

Details

ITSO label "Key Policies and Resources" · Foundational · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
cybersecurity policies and resources, and how security fits with public policy and law.
Teaches
the origins of the internet, market incentives, the user's role, who does what in the US federal government, privacy and consumer protection, contacting law enforcement, international bodies, EU privacy, ransomware, critical infrastructure, a personal security checkup, protecting your organization.
For
managers who want the outside context for why the university does what it does.
Assumes
nothing.
Time
41m · Level: Beginner · Released: 8/1/2023 · Instructor: Gregory Michaelidis
Redirect note
the ITSO link redirects to a renamed page.

Open the course Risk and Compliance Training

IT support

Cybersecurity Foundations: Governance, Risk, and Compliance (GRC)

1h 56m · Beginner · Released 4/23/2025

what governance, risk, and compliance each mean, how GRC and security interact, building a program, GRC tools, NIST 800-39, SOC 2, HIPAA, PCI DSS, NIST CSF, FedRAMP, CSA…

Take it if you want the framework alphabet explained once, with the AI additions. The career chapter is skippable.

Details

ITSO label "Governance, Risk, and Compliance" · Advanced · For IT Professional; IT Security Professional

Publisher says
GRC principles, frameworks, and tools, including AI governance, for security professionals, risk managers, and business leaders.
Teaches
what governance, risk, and compliance each mean, how GRC and security interact, building a program, GRC tools, NIST 800-39, SOC 2, HIPAA, PCI DSS, NIST CSF, FedRAMP, CSA STAR, SOX, GDPR, ISO 27001 and 27701, running GRC like a product, metrics, agile GRC, NIST AI RMF, ISO 42001, AI ethics and risk, GRC careers.
For
whoever answers for the unit in a compliance review, or anyone curious how AI governance is being standardized.
Assumes
some security vocabulary.
Time
1h 56m · Level: Beginner · Released: 4/23/2025 · Instructor: AJ Yawn
Redirect note
the ITSO link redirects to a newer edition.

Open the course Risk and Compliance Training

System Administration Training 4 courses

Servers, Linux hardening, and host firewalls.

IT support

Server Administration Essential Training

2h 27m · Beginner · Released 2/24/2021

form factors and components, power and cooling, installation, roles, management, performance, logging, asset management, documentation, IP basics, ports, cabling…

Take it if you are new to servers. Skip it if you already run them; it is an introduction.

Details

ITSO label "Server Administration Foundations" · Introductory · For IT Professional; Elevated Access Roles

Publisher says
the fundamentals of servers for the entry-level IT student: architecture, administration, virtualization, storage, security, networking, disaster recovery.
Teaches
form factors and components, power and cooling, installation, roles, management, performance, logging, asset management, documentation, IP basics, ports, cabling, wireless, storage and RAID, capacity, permissions, encryption, hardening, physical security, disposal, virtualization, cloud, backup, troubleshooting.
For
IT staff who inherited a server, or who want to understand the ones they depend on.
Assumes
desktop support background.
Time
2h 27m · Level: Beginner · Released: 2/24/2021 · Instructor: Ed Liberman

Open the course System Administration Training

IT supportArchived

macOS for IT Administrators

1h 54m · Intermediate · Released 11/20/2019

layers of macOS, extensions, plists, startup, Safe Mode, backup, installation, local users and groups, Kerberos, SSO, app administration, Sidecar, ports, logs, printers…

Details

Archived. ITSO label "macOS for IT Admins" · Foundational · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
how macOS works and interacts with management tools, networks, and servers, with version-specific pitfalls.
Teaches
layers of macOS, extensions, plists, startup, Safe Mode, backup, installation, local users and groups, Kerberos, SSO, app administration, Sidecar, ports, logs, printers, Gatekeeper, file sharing, SSH, ARD and VNC, MDM, profiles.
Time
1h 54m · Level: Intermediate · Released: 11/20/2019 · Instructor: Sean Colins

Archived and from 2019, before several major macOS releases. This is the only Mac administration course on the ITSO list, and the college is mostly Macs, so the gap is real. Searches for a current macOS administration course turned up only end-user courses (macOS Sequoia Essential Training) and a Microsoft Intune course; no replacement was found.

Open the course System Administration Training

IT supportStart here

Linux Security and Hardening Essential Training

1h 53m · Intermediate · Released 11/4/2024

physical security, single-user mode, bootloader, disk encryption, updates, malware, attestation, SELinux and AppArmor, services, logging, account policies, PAM, superuser…

Take it if you have root on anything. Current and specific.

Details

ITSO label "Linux Security Essentials" · Foundational · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
secure and harden a Linux server; for aspiring and early-career Linux administrators.
Teaches
physical security, single-user mode, bootloader, disk encryption, updates, malware, attestation, SELinux and AppArmor, services, logging, account policies, PAM, superuser access, sudo, root, file permissions, special modes, ACLs, extended attributes, network services, open ports, SSH hardening, firewall rules.
For
anyone who administers a Linux box, including a web server for a small app.
Assumes
basic Linux command line.
Time
1h 53m · Level: Intermediate · Released: 11/4/2024 · Instructor: Scott Simpson
Redirect note
the ITSO link redirects to a newer edition.

Open the course System Administration Training

IT support

Firewall Administration Essential Training

1h 3m · Beginner · Released 7/30/2024

what a firewall is, packet filtering, stateful, application and next-generation firewalls, hardware vs software, host vs network, cloud, components, basic and advanced…

Take it if you need to write host firewall rules. It is about host firewalls; it will not teach you the campus network firewall.

Details

ITSO label "Firewall Administration" · Advanced · For IT Professional; IT Security Professional; Elevated Access Roles

Publisher says
plan for, select, install, and manage a firewall on Windows and Linux clients.
Teaches
what a firewall is, packet filtering, stateful, application and next-generation firewalls, hardware vs software, host vs network, cloud, components, basic and advanced configuration on a Windows client and on a Linux client.
For
IT staff configuring host firewalls on lab or server machines.
Assumes
comfort with both operating systems' admin tools.
Time
1h 3m · Level: Beginner · Released: 7/30/2024 · Instructor: Jarrel Rivera
Redirect note
the ITSO link redirects to a newer edition.

Open the course System Administration Training

Working with AI — AAD IT picks 13 courses

Not on the ITSO list. Fundamentals, everyday use, checking output, protecting data, agents, and building agents.

EveryoneStart here

AI Basics: What Every Professional Needs to Know

1h · Beginner · Released 5/11/2026

ignoring the hype, resetting expectations, prompting, jobs, avoiding "work slop," rules vs data, patterns and predictions, neural networks, training vs inference, where…

Take it. If you want the older, longer, most-taken version of this idea, "What Is Generative AI?" (1h 3m, 2023) is still available, but its tool examples are dated.

Details

Publisher says
the essentials of AI for absolute beginners, no technical background required.
Teaches
ignoring the hype, resetting expectations, prompting, jobs, avoiding "work slop," rules vs data, patterns and predictions, neural networks, training vs inference, where bias comes from, predictive vs generative, hallucinations, retrieval (RAG), agents, a 20-minute task rule, data analysis by conversation, coding for non-coders, questions to ask vendors, fairness, safety.
For
everyone. First AI course to take.
Assumes
nothing.
Time
1h · Level: Beginner · Released: 5/11/2026 · Instructor: Laurence Moroney

Open the course Working with AI — AAD IT picks

EveryoneStart here

Prompt Engineering: How to Talk to the AIs

54m · Beginner · Released 8/11/2026

what a prompt is, designing a clear prompt, basic and advanced examples, from Q&A to agents and context engineering, multimodal prompting with images and files, tips.

Take this edition. The 2023 edition (29m) is still listed and still shows up first in some searches; it predates most of the tools you now use.

Details

Publisher says
modern prompt and context engineering to get reliable results from today's AI systems; an updated edition of the 2023 course.
For
everyone who uses HokieAI or any chat tool.
Assumes
nothing.
Time
54m · Level: Beginner · Released: 8/11/2026 · Instructor: Xavier Amatriain

Open the course Working with AI — AAD IT picks

EveryoneStart here

How to Research and Write Using Generative AI Tools

1h 36m · Beginner · Released 7/9/2025

how to work with AI tools, writing an effective prompt, deep-research prompts, working with responses, summarizing, multiple perspectives, expert advice, personas…

Take it if you want the practical version of "how do I actually use this." The lessons are tool-agnostic even though the description says ChatGPT.

Details

Publisher says
use ChatGPT and other chatbots to improve your research and writing.
Teaches
how to work with AI tools, writing an effective prompt, deep-research prompts, working with responses, summarizing, multiple perspectives, expert advice, personas, strategic models, sources and citations, style analysis, headline ideas, outlining, improving writing, interviewing yourself, fact-checking your writing.
For
anyone who writes reports, proposals, syllabi, or email for a living.
Assumes
nothing.
Time
1h 36m · Level: Beginner · Released: 7/9/2025 · Instructor: Dave Birss

Open the course Working with AI — AAD IT picks

EveryoneStart here

Fact-Checking AI: How to Spot Errors, Reduce Hallucinations, and Trust Your Output

46m · Intermediate · Released 4/22/2026

why verification matters ("AI mistakes have your name on them"), why AI fabricates without lying, why polished output is harder to check, common errors, red flags…

Take it. It is the only nontechnical course found that treats checking the output as the whole subject.

Details

Publisher says
spot errors, reduce hallucinations, and verify AI output before it affects real decisions.
Teaches
why verification matters ("AI mistakes have your name on them"), why AI fabricates without lying, why polished output is harder to check, common errors, red flags, reasoning errors, prompting to reduce hallucinations, a step-by-step verification workflow, checking what agents do, making it a habit.
For
anyone who has ever pasted AI output into something with their name on it.
Assumes
you have used an AI tool. The "Intermediate" level on the page refers to that, not to coding.
Time
46m · Level: Intermediate · Released: 4/22/2026 · Instructor: Dave Birss

Open the course Working with AI — AAD IT picks

EveryoneStart here

Cybersecurity Awareness: AI

39m · Beginner · Released 4/28/2025

AI's effect on security, AI-written phishing, deepfakes and misinformation, other AI-enhanced threats, data privacy and compliance with AI, using AI responsibly, company…

Take it. It is the shortest way to cover "what should I not paste into a chatbot" and "that voice on the phone may not be your dean."

Details

Publisher says
recognize and defend against AI-enhanced threats while using AI ethically and securely at work.
Teaches
AI's effect on security, AI-written phishing, deepfakes and misinformation, other AI-enhanced threats, data privacy and compliance with AI, using AI responsibly, company policy, implementing AI tools, a security-focused approach, reporting suspicious AI content.
For
everyone; same audience as the ITSO awareness courses.
Assumes
nothing.
Time
39m · Level: Beginner · Released: 4/28/2025 · Instructor: Stephanie Ihezukwu

Open the course Working with AI — AAD IT picks

EveryoneManagersStart here

Using Generative AI Ethically at Work

1h 9m · General · Released 1/23/2025

recognizing ethical choices, the legal, the ethical, and the prudential, copyright basics, privacy and security basics, workplace AI policy, hard truths about generative…

Take it if you supervise people who use AI tools, or if you are unsure what you are allowed to do with a student's or colleague's work in one.

Details

Publisher says
address common ethical issues when using generative AI tools at work; strategies anyone can use regardless of role.
Teaches
recognizing ethical choices, the legal, the ethical, and the prudential, copyright basics, privacy and security basics, workplace AI policy, hard truths about generative AI, knowing your tool, making ethical choices, respecting copyright, protecting privacy, cybersecurity risks, AI etiquette, accountability.
For
everyone; managers especially, since it is the course to point staff at when writing a local AI-use expectation.
Assumes
nothing.
Time
1h 9m · Level: General · Released: 1/23/2025 · Instructor: Katrina Ingram

Open the course Working with AI — AAD IT picks

EveryoneFacultyStart here

AI Fluency: Framework and Foundations by Anthropic

2h 6m · Beginner · Released 8/17/2026

why AI fluency, the 4D framework, generative AI fundamentals, capabilities and limitations, delegation, description, prompting techniques, discernment, diligence.

Take it if you are faculty planning to take the educators course, or if you want a structured framework rather than a bag of tips. Note the page shows a rating from only 14 learners as of September 2026; it is new.

Details

(companion course)

Publisher says
a framework of four competencies (delegation, description, discernment, diligence) for effective, efficient, ethical, and safe collaboration with AI; created by Anthropic with two academic partners.
For
anyone; required by the educators course below.
Assumes
nothing.
Time
2h 6m · Level: Beginner · Released: 8/17/2026 · Listed author: Anthropic

Open the course Working with AI — AAD IT picks

FacultyStart here

AI Fluency for Educators by Anthropic

50m · Beginner · Released 8/11/2026

a review of the framework, applying AI fluency to course design and learning outcomes, applying it to learning materials and assignments.

Take it if you teach and want to redesign an assignment around AI rather than against it. New: five ratings on the page as of September 2026. A sibling course, "Teaching AI Fluency by Anthropic" (1h 38m), is for faculty who will teach AI fluency itself.

Details

Publisher says
apply the 4D framework to your own teaching: course design, learning materials, assessments; requires understanding the framework from the core course.
For
faculty and instructional designers.
Assumes
the Framework and Foundations course above.
Time
50m · Level: Beginner · Released: 8/11/2026 · Listed author: Anthropic

Open the course Working with AI — AAD IT picks

IT supportManagersStart here

Agentic AI: A Framework for Planning and Execution

1h 23m · Beginner · Released 6/25/2025

what an agent is, how agents differ from models, agency and autonomy, industry uses, when to use and not use agents, return on investment, implementation challenges…

Take it before approving or building an agent for a real workflow. It is the only agent course we found with a "when not to" lesson and a security lesson at the concept level.

Details

Publisher says
helps business and technical decision makers understand agents and how to apply them.
Teaches
what an agent is, how agents differ from models, agency and autonomy, industry uses, when to use and not use agents, return on investment, implementation challenges, perception, planning, and action, the role of LLMs, memory and context, tool use and APIs, single vs multi-agent, design approaches, security and safety, resource requirements, integration, monitoring and maintenance, trends.
For
managers and IT staff deciding whether an agent belongs in a process.
Assumes
nothing technical.
Time
1h 23m · Level: Beginner · Released: 6/25/2025 · Instructor: Laurence Moroney

Open the course Working with AI — AAD IT picks

EveryoneStart here

AI Agents for Everyday Professionals: Simple Automations to Speed Up Your Work (No Code Required)

48m · Beginner · Released 12/22/2025

when to use and not use an agent, what to know before starting, how agents work, types of agent tools, keeping a human in the loop, the agent interface, building a…

Take it if you want to try. Check with AAD IT before connecting any agent to university data or accounts; the course's "human in the loop" lesson is the part to remember.

Details

Publisher says
build and deploy no-code AI agents to automate everyday tasks safely.
Teaches
when to use and not use an agent, what to know before starting, how agents work, types of agent tools, keeping a human in the loop, the agent interface, building a workflow from a template, building one from scratch.
For
staff who want to try an agent on a repetitive task without writing code.
Assumes
nothing.
Time
48m · Level: Beginner · Released: 12/22/2025 · Instructor: Justin Shaifer

Open the course Working with AI — AAD IT picks

DevelopersStart here

Build AI Agents and Chatbots with LangGraph

1h 14m · Intermediate · Released 2/12/2025

chatbot and agent review, state and memory, ReAct agents with function tools, a product Q&A bot with a retriever tool, LangGraph concepts, an orders agent…

Take it as the hands-on complement to the concepts course. If you want to work through hallucination testing in code, the same instructor's colleague course "LLM Evaluations and Grounding Techniques" (2h 44m, 2024) goes deeper.

Details

Publisher says
build agentic chatbots with LangChain and LangGraph; runs in GitHub Codespaces so there is no local setup.
Teaches
chatbot and agent review, state and memory, ReAct agents with function tools, a product Q&A bot with a retriever tool, LangGraph concepts, an orders agent, reflection-based summarize-and-review agents, multi-agent systems.
For
developers who want to build an agent in Python.
Assumes
Python, and some exposure to LLM APIs.
Time
1h 14m · Level: Intermediate · Released: 2/12/2025 · Instructor: Kumaran Ponnambalam

Open the course Working with AI — AAD IT picks

DevelopersStart here

Introduction to Model Context Protocol by Anthropic

1h 1m · Beginner · Released 3/30/2026

introducing MCP, clients, project setup, defining tools, the MCP Inspector, implementing a client, defining and accessing resources, defining prompts, prompts in the…

Take it if you will write an integration. For the usage side (installing MCP servers into Claude Desktop or Cursor) plus a TypeScript server, "Model Context Protocol (MCP): Hands-On with Agentic AI" (55m, 2025) is the alternative.

Details

Publisher says
build MCP servers that expose tools, resources, and prompts, and MCP clients that consume them, with the Python SDK; ends with a document-management project.
Teaches
introducing MCP, clients, project setup, defining tools, the MCP Inspector, implementing a client, defining and accessing resources, defining prompts, prompts in the client, review.
For
developers connecting an AI tool to a real data source or service.
Assumes
Python and a terminal.
Time
1h 1m · Level: Beginner · Released: 3/30/2026 · Listed author: Anthropic

Open the course Working with AI — AAD IT picks

DevelopersStart here

Claude Code 101 by Anthropic

1h 7m · Beginner · Released 8/18/2026

what Claude Code is and how it works, installing, your first prompt, the explore, plan, code, commit workflow, context management, code review, the CLAUDE.md file…

Take it if you have Claude access through HokieAI or otherwise and want to use a coding agent on real code. Tool-specific by design.

Details

Publisher says
use Claude Code effectively in a daily development workflow; install it across terminal, VS Code, JetBrains, Claude Desktop, and the web; write prompts that work the first time.
Teaches
what Claude Code is and how it works, installing, your first prompt, the explore, plan, code, commit workflow, context management, code review, the CLAUDE.md file, subagents, skills, MCP, hooks.
For
developers, including people new to software engineering.
Assumes
you can use a terminal and a code editor.
Time
1h 7m · Level: Beginner · Released: 8/18/2026 · Listed author: Anthropic

Open the course Working with AI — AAD IT picks

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  • Privacy and Compliance in the Age of GenAI: Data Governance, Classification, and Inventory · 1h 26m · Intermediate · 8/20/2025. The data steward's version of the AI data question.
  • LLM Evaluations and Grounding Techniques · 2h 44m · Intermediate · 8/28/2024. Hallucination detection and mitigation in code.
  • LLM Security: How to Protect Your Generative AI Investments · 52m · Intermediate · 4/30/2025. Securing an LLM application you host or build.
  • Learning Microsoft 365 Copilot for Work (2025) · 49m · Beginner + Intermediate · 8/26/2025. Only useful if your account has a Microsoft 365 Copilot license; ask AAD IT before assuming you do.
  • Claude 101 by Anthropic · 1h 36m · Beginner · 8/18/2026. Using Claude itself for everyday work: conversations, projects, skills. Tool-specific; relevant if you use Claude through HokieAI.

Questions, or a course we should add: open a ticket with AAD IT.